INFORMATION WE COLLECT
The personally identifiable information we gather from you when you place an order with us, will only be used to help us serve you. It will be used to process your orders, personalise your purchasing experience on Velsvoir and enable us to send you reminder emails when important buying days are approaching. If you send us an email, we will retain the content of your email and your email address to respond to your message and handle any follow up. You are able to withhold all personal information that is not required to complete the order transaction. We do not collect any sensitive personal information in line with the Data Protection Act 1998. Personal information will only be held for as long as it is needed for the purpose it was collected. You will be informed if at any time Velsvoir intends to transfer personal information outside the European Economical Area.
Information about our customers is an important part of our business. Velsvoir will not sell, trade or rent your personal information to others, but we may choose to do so in the future with trustworthy third parties. We will only share the minimum amount of information about you with our direct suppliers to allow them to complete your transaction. This information DOES NOT include any of your own personal details.
Cookies are small pieces of information that are stored on your computer’s hard drive by your browser. Our cookies do not contain any personally identifying information but allow us to provide features to make your shopping on our website easier. Most browsers allow the cookie function to be turned off. If you want to know how to do this look at the help menu on your browser.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Velsvoir possible and to enhance your overall shopping experience.